Updated: Jul 12, 2021
5 star ratings isn't just what we go for when it comes to ourselves, but it's what we strive for when it comes to our clients. By now most people have grown to LOVE short term rentals. Not just guests, but hotels, apartments, and real estate investors to name a few. For guests, it's a home away from home! Why pay for a high priced hotel and be wall to wall with your neighbor and be limited to cooking with a microwave when you can have an entire house? For landlords and business owners (hotel, apartments, etc.), it helped diversify through tough times. Most of these are small business owners and family owned businesses, and short term rentals are the solution in diversity that helps feed their families, while having the opportunity to meet people from all over.
Where do we come in? Well, not to toot my own horn but, we give it the SHINE. As a former AirBnB host, I'm pretty aware of all of the necessities that short term rentals require. Did you know that AirBnB has a "5-step enhanced cleaning process"? We do, and we take it beyond that!
I'm going to toot my own horn again (I swear, I'm not a train, but hey, credit and experience is due where it's due right?). I used to be an aircraft inspector. Do you have any idea how fine and attention to detail aircraft inspectors have to be?? Especially when it came to cleanliness! Coming back to homes, because we're not expecting short term rentals to fly anytime soon. That practice is how inspection checklists and practices are created with DoubleTime Cleaning inspections. Why bring this up (other than some bragging rights)? Because short term rentals, deep cleans, and move in/move out cleans go through inspections at this meticulous level.
Since this has to do with our client's ratings, we also only send out EXPERIENCED cleaners. Not newbies. Don't get me wrong we love our newbies when we have them but we want to make sure that our clients get the best of the best.
So: meticulous inspection, experienced background checked cleaners, high quality cleaning solvents, high quality equipment, combined with following AirBnB 5 step process, and we even send our hosts pictures after the clean (so clients can't come and try to get discounts that don't belong). Where can you possibly go wrong ;).
You can view this at https://www.airbnb.com/help/article/2809/what-is-airbnbs-5step-enhanced-cleaning-process for reference.
Step 1: Prepare Proper preparation can help you and your team clean more efficiently and more safely. Make sure to:
Ventilate the space before and during cleaning, when possible
Use disinfectants approved by your local regulatory agencies for use against COVID-19
Always read the directions and warnings on your cleaning products carefully
Wash or disinfect your hands, and wear a mask and gloves while cleaning
Step 2: Clean Cleaning is when you remove dust and dirt from surfaces, such as floors and countertops. Make sure to:
Sweep, vacuum, dust, and/or mop areas before sanitizing
Wash all dishes and laundry at the highest heat setting possible
Wipe down hard surfaces with soap and water
Step 3: Sanitize Sanitizing is when you use chemicals to reduce the number of bacteria on surfaces such as doorknobs and TV remotes. Make sure to:
Spray high-touch surfaces in each room with an approved disinfectant spray
Let the disinfectant stand for the length of time specified on the product label
Allow the surface to air-dry
Step 4: Check To access custom cleaning checklists, go to Performance > Cleaning. Make sure to:
Refer to the best practices in each room-by-room checklist to make sure that all areas are cleaned and sanitized between each stay
Share these requirements with your hosting team and cleaning professionals
Step 5: Reset To help prevent cross-contamination, it's important to finish cleaning and sanitizing a room before replacing items for the next guest. Make sure to:
Wash your hands and replace gloves before replacing guest supplies, linens, and cleaning kits
Safely dispose of or wash cleaning supplies and protective gear
Don’t re-enter a room once it’s been sanitized
Empty and/or clean your equipment (ex: vacuum, microfiber cloths) between each turnover